9.1 GENERAL
|
Problem |
Cause |
Remedy |
|
Unit cannot power on. |
Unit fuse blown. |
Replace with new fuse of correct value. |
|
Vessel battery fuse blown. |
Replace with new fuse of correct value. |
|
|
No/low audio output. |
Incorrect audio output connection. |
Check wiring and correct. |
|
Volume set too low. |
Increase volume level. |
|
|
Speakers damaged. |
Replace speakers. |
|
|
Heavily biased volume balance. |
Adjust the channel balance to center position. |
|
|
Speaker wiring is in contact with metal part of vessel. |
Insulate all speaker wiring connections. |
|
|
Poor sound quality or distortion. |
Speaker power rating does not match unit. |
Replace speakers. |
|
Wrong connections. |
Check wiring and correct. |
|
|
Speaker is shorted. |
Check wiring and correct. |
|
|
Unit resets itself when engine is off. |
Incorrect connection between ACC and Battery. |
Check wiring and correct. |
|
Auto seek function can not find any stations. |
The antenna cable is not connected. |
Insert the antenna cable securely. |
|
The signals are too weak. |
Select a station manually. |
9.2 USB
|
Problem |
Cause |
Remedy |
|
USB device cannot be inserted. |
The USB device has been inserted incorrectly. |
Reverse the connection direction of the USB device and try again. |
|
The USB connector is broken. |
Replace with a new USB device. |
|
|
USB device is not recognized or USB SOURCE not accessible. |
The USB device is damaged. |
Disconnect the USB device and reconnect. If the device is still not recognized, try replacing it with a different USB device. |
|
Connectors are loose. |
||
|
No sound heard with the display showing “No File”. |
No MP3 / WMA / WAVE / FLAC / AAC-LC file is stored in the USB device. |
Store these files properly in the USB device. |
|
Sound skips or is noisy. |
MP3 / WMA / WAV / FLAC / AAC-LC files are not encoded properly. |
Use properly encoded MP3 / WMA / WAV / FLAC / AAC-LC files. |
9.3 BLUETOOTH
|
Problem |
Cause |
Remedy |
|
Cannot pair the Bluetooth enabled device with the audio system. |
The device does not support the profiles required for the system. |
The external BT device is not compatible. |
|
The Bluetooth function of the device is not enabled. |
Refer to the user manual of the device for how to enable the function. |
|
|
Audio quality is poor after connection with a Bluetooth enabled device. |
The Bluetooth reception is poor. |
Move the device closer to the audio system or remove any obstacle between the device and the system. |
9.4 DAB+ Connect tuner
|
Problem |
Cause |
Remedy |
|
There are no DAB station |
Scan Stations not performed |
Perform a full scan stations |
|
The antenna cable is not connected. |
Connect the antenna cable securely. |
9.5 SiriusXM Connect Tuner TROUBLESHOOTING
|
Problem |
Cause |
Remedy |
|
Check Antenna. |
The radio has detected a fault with the SiriusXM antenna. The antenna cable may be either disconnected or damaged. |
Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner. Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged. SiriusXM products are available at your local car audio retailer or online at https://shop.siriusxm.com/all-parts/ |
|
Check Tuner. |
The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be disconnected or damaged. |
Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the radio. |
|
No Signal. |
The SiriusXM Connect Tuner is having difficulty receiving the SiriusXM satellite signal. |
Verify that your vessel is outdoors with a clear view of the sky. Cable is damaged. Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the outside of the vessel. Move the SiriusXM antenna away from any obstructions. Inspect the antenna cable for damage and kinks. Consult the SiriusXM Connect Tuner installation manual for more information on antenna installation. Replace the antenna if the SiriusXM products are available at your local car audio retailer or online at https://shop.siriusxm.com/all-parts/. |
|
Subscription Updated. |
The radio has detected a change in your SiriusXM subscription status. |
Press [BACK] to clear the message. In the U.S.A., visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription. In Canada, visit www.siriusxm.ca/activate or call Customer Care at 1-888-539-7474 if you have questions about your subscription. |
|
Channel Unavailable. |
The channel that you have requested is not a valid SiriusXM channel or the channel that you were listening to is no longer available. You may also see this message briefly when first connecting a new SiriusXM Connect Tuner. |
Visit www.siriusxm.com for more information about the SiriusXM channel lineup. |
|
Channel Unsubscribed. |
The channel that you have requested is not included in your SiriusXM subscription package or the channel that you were listening to is no longer included in your SiriusXM subscription package. |
In the U.S.A., visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription package or would like to subscribe to this channel. In Canada, visit www.siriusxm.ca/activate or call Customer Care at 1-888-539-7474 |
|
Channel Locked. |
The channel that you have requested is Locked by the radio Parental Control feature. |
See (the section on Parental Control, page 24) for more information on the Parental Control feature and how to access locked channels |